FAQ
SHOPPING QUESTIONS
Yes, we offer international shipping to many countries. During checkout, enter your address to see if we deliver to your location.
How can I request a refund?
We offer a 30-day return policy for most items. Please refer to our “Returns & Exchanges” page for detailed instructions on how to initiate a return.
How can I track my order?
Once your order is confirmed, you’ll receive a tracking number via email. You can use this number on our website’s “Order Tracking” page to monitor your package’s status.
Do you offer discounts or promotions?
Yes, we frequently run promotions and offer discounts. Sign up for our newsletter or follow our social media accounts to stay updated on the latest deals.
MISCELLANEOUS QUESTIONS
Do you allow backorders?
If an item is out of stock, you can often sign up for notifications to be alerted when it’s back in stock. Alternatively, you can contact our customer support to inquire about restocking timelines.
Are there benefits for registered users?
If an item is out of stock, you can often sign up for notifications to be alerted when it’s back in stock. Click on the “Sign Up” or “Create Account” link on the top right corner of our website. Fill in the required information and follow the prompts to create your account.
Can I change the shipping address after placing an order?
Contact our customer support as soon as possible if you need to change the shipping address. Once the order has been processed, changes might not be possible.
What payment methods are available?
We accept major credit/debit cards (Visa, MasterCard, American Express), UPI, PayPal, and sometimes alternative payment methods like Apple Pay or Google Pay.
Are there shipping charges?
Shipping charges may vary based on your location and the items’ size/weight. We offer free shipping for orders above a certain amount
Do you offer gift wrapping?
Yes, we provide gift wrapping for an additional fee. During checkout, you can select this option and include a personalized message.